OUR POLICY

Reschedule, Cancellation, No Show Policy

When you commit to scheduling an appointment for a service, that time is specifically allocated for you. We do understand that appointment adjustments are necessary from time to time, however, Lash N Dash Beauty Studio respectfully requests at least a 48 business hour notice for appointment adjustments. Please understand that when an appointment is forgotten, rescheduled or cancelled without giving adequate notice, not only do we lose the opportunity to schedule another client for that time, but clients on our waiting list also miss the opportunity to receive the services they desire. Due to these circumstances, Lash N Dash Beauty Studio will require all clients to have a credit card on file in order to secure appointments. In the event that we do not receive the requested notice for appointment adjustments, the following fees will be billed to the credit card you have on file:

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• Notice received less than 48 business hours prior to your scheduled appointment time with a resulting rescheduled appointment will incur a charge of 50% of the scheduled service price.

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• Failure to show up to a scheduled appointment or cancellation within 48 business hours of your scheduled appointment will incur a charge of the full price of the scheduled service.

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Please note – We do bill accordingly, no exceptions!

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WE DO NOT OFFER REFUNDS ON SERVICES RENDERED

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If you have additional questions, please call the studio 805-844-2222.